Information
FAQ
The questions we are asked most, about the range, access and delivery.
Placeholder policy wording. The text on this page has not been supplied or approved by FM Supplements. It has to be confirmed before this site is published.
Frequently asked questions
What makes a product practitioner only?
Some formulas are classified so that they can only be supplied to patients under the care of a registered health practitioner. For those products we withhold the image, price and description until your access is verified, either by uploading a prescription or by booking a consultation with one of our practitioners.
How long does verification take?
We check your prescription or practitioner letter against the supplier requirements, then unlock restricted products on your account. You will receive an email as soon as it is done.
Can I return a supplement if I change my mind?
Return windows and conditions are to be confirmed. For safety reasons opened supplements cannot normally be accepted unless the product is faulty or incorrectly supplied.
Do you offer practitioner accounts?
Registered practitioners can apply for access to the full restricted range. Apply through the contact page and we will verify your registration.
Still need help
Email us
hello@fmsupplements.com.au, answered within one business day.
Call the team
Opening hours to be confirmed.
Book a consultation
Fifteen minutes with an FMS practitioner.
